Frequently Asked Questions (FAQs)

Q1. Why can’t I click the “Enable Group” button?

A1. One of the following reasons may apply:

①　A payment method has not been set.

②　A payment method has been set, but no payment has been made yet.

③　The most recent payment has failed.

In the above cases, you will not be able to create a project group.

Please check your payment method settings and payment status.

For more details, please check Billing Account Management