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Loki Logging Exception Messages

Exception messages returned when the Loki logging service encounters server-side errors or invalid query conditions.


Overview

CodeMessageDescription
LKM001The server received an invalid response.Server received an invalid response
LKM002The server did not get a response in time. The request may have taken too long to process.Timeout waiting for a response from the server
LKM003An unexpected error occurred. {0}.An unexpected error occurred
LKM004Time range too large. Please select a shorter time range (max: 30 days).Time range is too large, maximum 30 days
LKM005No results were found for your query. Please try different search criteria.No results found for the query

Error Code Details

LKM001

Message

The server received an invalid response.

Description

Server received an invalid response

Root Cause

  • The Loki service returned a malformed or invalid response

Resolution

  1. Contact support or try again later

LKM002

Message

The server did not get a response in time. The request may have taken too long to process.

Description

Timeout waiting for a response from the server

Root Cause

  • The Loki service did not respond within the expected timeout period

Resolution

  1. Try again later; the request may have timed out

LKM003

Message

An unexpected error occurred. {0}.

Description

An unexpected error occurred

Root Cause

  • An unhandled exception was thrown by the Loki service; details in {0}

Resolution

  1. Contact support or try again later

LKM004

Message

Time range too large. Please select a shorter time range (max: 30 days).

Description

Time range is too large, maximum 30 days

Root Cause

  • The selected time range exceeds the maximum allowed 30-day window

Resolution

  1. Select a shorter time range (maximum 30 days)

LKM005

Message

No results were found for your query. Please try different search criteria.

Description

No results found for the query

Root Cause

  • The search criteria did not match any log entries

Resolution

  1. Try different search criteria