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Supported Device Related Messages

Error codes related to supported device resolution for users and projects.

Overview​

CodeMessageDescription
SPD001The supported device could not be found for the user '1', in the project '2', for the device '0'. Please check the details and try again.No supported device record was found for the specified device, user, and project combination.
SPD002The device '0' is not supported for the user '1', in the project '2'. Please check your permissions or contact the project administrator for help.The specified device is not supported for the user in the given project.

Error Code Details​

SPD001​

Message​

The supported device could not be found for the user '{1}', in the project '{2}', for the device '{0}'. Please check the details and try again.

Description​

No supported device record was found for the specified device, user, and project combination.

Root Cause​

  • The device {0} is not registered as a supported device for user {1} in project {2}.

Resolution​

  1. Verify the device, user, and project details.
  2. Ensure the device has been approved for the user in the specified project.
  3. Try again after confirming the details.

SPD002​

Message​

The device '{0}' is not supported for the user '{1}', in the project '{2}'. Please check your permissions or contact the project administrator for help.

Description​

The specified device is not supported for the user in the given project.

Root Cause​

  • The user {1} does not have permission to use device {0} in project {2}.

Resolution​

  1. Request device permissions from the project administrator.
  2. Check your permissions and ensure the device is supported for your account in this project.