Common Issues and Resolutions

Troubleshooting Common Platform Issues

Users may encounter various challenges while using the platform. Below are some typical issues and suggested solutions to address them effectively:

1. Execution Failures

• Issue: Quantum applications fail to run or generate errors.
• Resolution:
  • Ensure all input parameters are correctly configured.
  • Check environment settings for compatibility.
  • Verify dependencies and confirm that the quantum backend is available.

2. Login and Account Issues

• Issue: Difficulty logging in or resetting a password.

• Resolution:

  • Use the Forgot Password option and follow the instructions sent via email.

  • Contact the support team if problems persist.