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Billing Account State Enum Display

Display labels for billing account states used in billing status and payment processing contexts.

Overview​

CodeMessageDescription
CBTis using bank transfer as the payment method, which restricts this actionBilling account state: Using bank transfer as payment method.
NPMdoes not have a default payment method setBilling account state: No default payment method set.
PMAhas a payment method set, but no transactions have been madeBilling account state: Payment method set but no transactions made.
ABAis active and the most recent transaction was successfulBilling account state: Active and most recent transaction successful.
PMFhad its most recent transaction failedBilling account state: Most recent transaction failed.
PSDcannot use payment services at this timeBilling account state: Cannot use payment services at this time.
DBAis disabledBilling account state: Disabled.

Error Code Details​

CBT​

Message​

is using bank transfer as the payment method, which restricts this action

Description​

Billing account state: Using bank transfer as payment method. This state restricts certain billing actions that require other payment methods.

Root Cause​

  • The billing account is configured to use bank transfer as the payment method.

Resolution​

  1. Review billing account status and resolve accordingly.

NPM​

Message​

does not have a default payment method set

Description​

Billing account state: No default payment method set. The account cannot process payments until a default payment method is configured.

Root Cause​

  • No default payment method has been assigned to the billing account.

Resolution​

  1. Review billing account status and resolve accordingly.

PMA​

Message​

has a payment method set, but no transactions have been made

Description​

Billing account state: Payment method set but no transactions made. The account has a payment method configured but has not yet processed any transactions.

Root Cause​

  • A payment method has been added but no charges or payments have occurred yet.

Resolution​

  1. Review billing account status and resolve accordingly.

ABA​

Message​

is active and the most recent transaction was successful

Description​

Billing account state: Active and most recent transaction successful. The account is in good standing with a successful recent transaction.

Root Cause​

  • No action required (status indicator).

Resolution​

  1. Review billing account status and resolve accordingly.

PMF​

Message​

had its most recent transaction failed

Description​

Billing account state: Most recent transaction failed. The last payment attempt on this account was unsuccessful.

Root Cause​

  • The most recent payment transaction failed due to card decline, insufficient funds, or other payment issues.

Resolution​

  1. Review billing account status and resolve accordingly.

PSD​

Message​

cannot use payment services at this time

Description​

Billing account state: Cannot use payment services at this time. The account has been suspended from using payment services.

Root Cause​

  • The billing account has been restricted from using payment services.

Resolution​

  1. Review billing account status and resolve accordingly.

DBA​

Message​

is disabled

Description​

Billing account state: Disabled. The billing account has been deactivated and cannot be used for transactions.

Root Cause​

  • The billing account has been disabled by an administrator or system process.

Resolution​

  1. Review billing account status and resolve accordingly.