メインコンテンツまでスキップ

Project User Management Messages

Error codes for payment method operations including deletion, default assignment, and validation.

Overview​

CodeMessageDescription
PMM001お支払いを完了できませんでした。カードが無効であるか、紛失として報告されている可能性があります。カード情報を確認するか、別のカードをお試しください。Payment failed because the card is invalid or reported as lost.
PMM002支払い方法 '{0}' は顧客に紐付いていないため、削除できません。Cannot delete payment method as it is not attached to a customer.
PMM003支払い方法 '{0}' は共有請求アカウントのデフォルトに設定されているため、削除できません。Cannot delete payment method as it is the default for shared billing accounts.
PMM004You can't delete payment method '{0}' as it's necessary to auto-renew your active subscription(s).Cannot delete payment method as it is needed for auto-renewing subscriptions.
PMM005未払い残高（{1}）があるため、デフォルトのお支払い方法{0}を削除できません。まずは未払い残高を解決するか、別のデフォルトのお支払い方法を設定してください。Cannot delete default payment method while there is an outstanding balance.
PMM006支払い方法を作成するために、支払い方法の情報を入力してください。Required parameter payment method info is missing.
PMM007メールアドレスとデフォルトに設定している支払い方法 ID を入力してください。Required parameter email and payment method ID are missing.
PMM008支払い方法がデフォルトとして正常に設定されました。Payment method set as default successfully.
PMM009支払い方法の取得中にエラーが発生しました。Error occurred while retrieving the payment method.
PMM010支払い方法の削除中にエラーが発生しました。Error occurred while detaching the payment method.
PMM011{0}は現在の支払いまたはサブスクリプションに使用されているため、削除できません。別の支払い方法をデフォルトに設定してください。Cannot delete payment method that is used for active payments.
PMM012現在有効な支払い方法{0}は、請求書支払い、サブスクリプション、または未払い残高の決済に必要であるため、削除できません。Cannot delete the only payment method while payments are still active.

Error Code Details​

PMM001​

Message​

お支払いを完了できませんでした。カードが無効であるか、紛失として報告されている可能性があります。カード情報を確認するか、別のカードをお試しください。

Description​

The payment failed because the card used is invalid or has been flagged as lost by the card issuer.

Root Cause​

  • The card number, expiry date, or CVV is incorrect.
  • The card has been reported as lost or stolen.
  • The card issuer declined the transaction.

Resolution​

  1. Verify your card information and correct any errors.
  2. Try using a different payment card.

PMM002​

Message​

支払い方法 '{0}' は顧客に紐付いていないため、削除できません。

Description​

The payment method cannot be deleted because it is not currently attached to any customer. Only attached payment methods can be detached and deleted.

Root Cause​

  • The payment method is not linked to a customer account.
  • The payment method was never properly attached.

Resolution​

  1. Attach the payment method to a customer first before attempting to delete it.

PMM003​

Message​

支払い方法 '{0}' は共有請求アカウントのデフォルトに設定されているため、削除できません。

Description​

The payment method cannot be deleted because it is configured as the default payment method for one or more shared billing accounts.

Root Cause​

  • The payment method is set as the default for a shared billing account.

Resolution​

  1. Set a different default payment method for the shared billing accounts first, then retry the deletion.

PMM004​

Message​

You can't delete payment method '{0}' as it's necessary to auto-renew your active subscription(s).

Description​

The payment method cannot be deleted because it is required for the automatic renewal of one or more active subscriptions.

Root Cause​

  • The payment method is assigned for auto-renewal of active subscriptions.

Resolution​

  1. Set a different payment method for auto-renewal first, then retry the deletion.

PMM005​

Message​

未払い残高（{1}）があるため、デフォルトのお支払い方法{0}を削除できません。まずは未払い残高を解決するか、別のデフォルトのお支払い方法を設定してください。

Description​

The default payment method cannot be deleted while there is an unpaid outstanding balance on the account.

Root Cause​

  • An outstanding balance exists that requires this payment method for settlement.

Resolution​

  1. Resolve the outstanding balance.
  2. Alternatively, set a different default payment method first, then retry the deletion.

PMM006​

Message​

支払い方法を作成するために、支払い方法の情報を入力してください。

Description​

The payment method creation request is missing the required payment method information.

Root Cause​

  • The payment method information was omitted from the request.
  • The request body was left empty or null.

Resolution​

  1. Provide your payment method information in the request.

PMM007​

Message​

メールアドレスとデフォルトに設定している支払い方法 ID を入力してください。

Description​

The request to set a default payment method is missing the required email address and payment method ID parameters.

Root Cause​

  • The email address and/or payment method ID were omitted from the request.

Resolution​

  1. Provide both your email address and the payment method ID in the request.

PMM008​

Message​

支払い方法がデフォルトとして正常に設定されました。

Description​

The specified payment method has been successfully configured as the default payment method.

Root Cause​

  • No action required (success confirmation).

Resolution​

  1. No action required (success confirmation).

PMM009​

Message​

支払い方法の取得中にエラーが発生しました。

Description​

An error was encountered while attempting to retrieve payment method information from the system.

Root Cause​

  • A system or network error occurred during the retrieval.
  • The payment method data could not be accessed at this time.

Resolution​

  1. Try retrieving the payment method again.
  2. If the issue persists, contact support.

PMM010​

Message​

支払い方法の削除中にエラーが発生しました。

Description​

An error was encountered while attempting to detach the payment method from a customer account.

Root Cause​

  • A system or network error occurred during the detachment process.
  • The payment method could not be detached at this time.

Resolution​

  1. Try detaching the payment method again.
  2. If the issue persists, contact support.

PMM011​

Message​

{0}は現在の支払いまたはサブスクリプションに使用されているため、削除できません。別の支払い方法をデフォルトに設定してください。

Description​

The payment method cannot be deleted because it is currently in use for active payments or subscriptions. Another default must be set before this one can be removed.

Root Cause​

  • The payment method is used for active payments or subscriptions.

Resolution​

  1. Set another payment method as the default first, then retry the deletion.

PMM012​

Message​

現在有効な支払い方法{0}は、請求書支払い、サブスクリプション、または未払い残高の決済に必要であるため、削除できません。

Description​

This is the only payment method on the account and it cannot be deleted while active payments, subscriptions, or outstanding balances exist.

Root Cause​

  • This is the sole payment method and is required for ongoing financial obligations.

Resolution​

  1. Add a new payment method before deleting this one.